SAN FRANCISCO - (Business Wire) Neocase Software, a leading provider of customer service solutions for shared service centers and customer support ...
... by Forrester Research (“Forrester Wave: Customer Service Software Solutions, Q4 2008,” October 21, 2008, Senior Analyst Dr. Natalie L. Petouhoff). ...
Omnistar Live is customer service software built to provide live chat support on your website without needing to know technical aspects of web technology. ...
...#et#lt;/b> which will be run by Paul Segre, who also retains his post as CEO of Genesys, ALU’s autonomous customer service software business. ...